Returns & Exchanges
At SIR., we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all full-priced items. Please ensure garments are returned in their original condition, unworn, and with all designer tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging to ensure they are protected during transit and include your return authorization form.
- 3.Label and Ship
Affix the prepaid shipping label provided via our portal to your package and drop it off at your nearest authorized courier location.
- 4.Quality Check and Refund
Once our warehouse team inspects and approves the returned items, your refund or store credit will be processed within 5-7 business days.