Frequently Asked Questions
Everything you need to know about shopping with SIR.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Can I track my shipment?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Are your garments sustainably made?
At SIR., we prioritize ethical manufacturing and high-quality natural fabrics like linen and silk to ensure longevity and minimize environmental impact.